The Institutional Client Account Management team support the future growth of our UK and EMEA business across both Institutional and wholesale/intermediary clients.
At Macquarie, we are working to create lasting value for our communities, our clients and our people. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a supportive team where everyone - no matter what role - contributes ideas and drive outcomes.
What role will you play?
You will be the dedicated central point of contact for primarily existing Macquarie Asset Management Public Investment clients and will work closely with Relationship Managers on all aspects of prospect and client relationships, whilst being the liaison between the client and Macquarie. You will build strong relationships with key internal stakeholders and teams, and you will be the first point of escalation on service delivery issues and opportunities to ensure clients’ needs are met.
What you offer
- Your experience of 2 to 3 years in asset management client services and your understanding of EMEA markets, channels, client types and needs will be very important in this role.
- Your hands on experience of onboarding new clients and your proven ability to take the initiative to solve complex client queries, escalate issues and collaborate with internal stakeholders is important in this role.
- Your strong prioritisation skills, being able to deliver within tight timelines, your effectiveness in planning and ensuring quality output will be essential in this role. You will have excellent written and oral communication skills, and be a highly motivated, proactive, and resilient individual.
- You will demonstrate sound business judgement and possess strong interpersonal skills which will give you the ability to liaise with stakeholders at all levels.
- Finally, you will be degree-educated and fluent in English. Any other European languages would be a bonus in particular German, French and/or Italian.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
Benefits
Macquarie employees can access a wide range of benefits which, depending on eligibility criteria and location, include:
- Hybrid and flexible working arrangements
- One wellbeing leave day per year and minimum 25 days of annual leave.
- Primary carers are eligible for minimum 20 weeks paid leave and minimum 6 weeks for secondary carer
- Paid volunteer leave and donation matching
- Range of benefits to support your physical, psychological and financial wellbeing
- Employee Assistance Program
- Recognition and service awards
About Macquarie Asset Management
In Macquarie Asset Management, you will join a global asset manager that aims to deliver positive impact for everyone. Join a team that is trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance.
Our commitment to Diversity, Equity and Inclusion
We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including color and ethnic or national origins), religion or belief.
