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Associate - Future Technologist - NOC - FTG22039

Gurugram

Join our technology team and play a pivotal role in the management within our Network NOC team and you will help us in driving operational excellence throughout our business.

In this role you’ll also be empowered to be proactive in assessing current processes and procedures, identifying opportunities for improvements, and implementing changes to better serve the business.

To be successful in this role you’ll bring the following technical skills:

  • Be looking at our SolarWinds, Thousand Eyes, xMatters alerts
    • Alerts to triage as first responders i.e., is it false, is it part of a change etc and acknowledge alert in both SolarWinds and clean-up in Helix. If deemed a relevant alert pass on to fwd fix team
    • Thousand eyes views – watching and advising of any issues to fwd. fix team.
    • xMatters alerts \ emails.
  • Maintaining carrier maintenance updates
  • High Care events – check network stats and posting these on the high care channels during this time
  • Power downs – includes pre and port checks.
  • First point of contact to IM.
  • This role works in 24/7 model

If this sounds like the right opportunity for you to further your career, we’d love to hear from you and encourage you to apply via the link provided.

About the Corporate Operations Group

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: COG-969618
Work type: Permanent - Full time
Location: Gurugram
Category: Junior, Corporate Banking
Group: Corporate Operations Group
Division: Technology
Recruiter: Sanchi Gupta
Opening Date: