Australia and New Zealand
Job Categories

L&D Consultant - Banking and Financial Services


The Learning Consultant role will be responsible for supporting and driving the learning agenda across our divisions to ensure quality, high impact learning experiences are delivered and supporting business outcomes.  These roles report into a learning Business Partner.

You will work closely with business stakeholder and theme teams to consult on learning needs, manage learning projects, provide data and insight into the effectiveness of the learning solutions and partner with the learning design consultants to solution design.  You will be responsible for working in partnership with the Business Banking/Wealth or C&O & P&T L&D BPs and together embed the learning strategy into the divisional learning agenda.

Key responsibilities

  • Work closely with the learning business partner and support them to drive the learning agenda across divisions.
  • Engage business stakeholders to scope team/theme capability needs by using a data-led & HCD approach
  • Partner with the Learning Design Consultants to solution design/curate innovative learning solutions, use Human Centred Design (HCD) techniques to ensure solutions meet the needs
  • Project manage learning initiatives from inception to embedding including success measures (learning outcomes, costs, timelines etc.)
  • Effectively communicate with key stakeholders on progress, formal reporting and broader updates
  • Work with BPs to report on all learning happening across the environment I.e. internal, external, SME based
  • Upskills SMEs to deliver high impact learning solutions
  • Work with the operations team to pilot, gather feedback, implement learning solutions and measure impact to ensure ongoing effectiveness of learning initiatives
  • Utilise data to showcase the value and impact of the learning solutions and showcase this to respective stakeholders

You’ll be someone who has a background in learning & development and experience in managing stakeholder relationships and consulting. Your understanding of instructional design and adult learning principles, alongside industry insights will enable you to deliver high impact learning experiences. You will be proactive in driving the learning agenda, can prioritise and manage multiple programs of work, build strong relationships and can engage a wide range of stakeholders to deliver outcomes. A team player who has a collaborative mindset and is willing to learn is a must!

Required skills

  • Commercial acumen
  • Consulting and relationship management skills, including vendor management
  • Experience in delivering great learning outcomes that tangibly impact business performance
  • Pragmatic style, adapting best practice models and methodologies to fit business needs
  • Strong written and verbal communication, including facilitation skills and the ability to write succinctly
  • Experience in interpreting and drawing insights from data.
  • Project management skills

If this sounds like the next exciting step in your career, we would like to hear from you so please apply online today.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-966813
Work type: Permanent - Full time
Location: Sydney
Category: Mid-level, Human Resources
Group: Banking and Financial Services
Division: People, Culture & Client Exp
Recruiter: Elise Younan
Opening Date: