Australia and New Zealand
Job Categories

Senior Associate, Business Management – Personal Banking


As a result of significant growth in Macquarie’s Personal Banking division within Banking and Financial Services, we are searching for a highly motivated and capable person to join the Business Management team.

In this role, you will collaborate closely with various stakeholders across the Personal Banking ecosystem. The environment you will work within is fast paced and outcome focused, so you will need to be comfortable with a level of ambiguity, changing priorities, have a flexible and pragmatic approach, and a strong bias to action.

In addition to the ownership and daily management of your key responsibilities, there is a strong continuous improvement and entrepreneurial element to this role. There will be opportunities for you to drive improvement of current processes as well as help shape new processes and deliverables based on need. We expect you to have a growth mindset, pick up new concepts quickly and have a strong desire to challenge the status quo. You will have the ability to analyse complex processes, issues, and data and draw meaningful insights.

About the role:

Reporting to the Head of Business Management within the COO team, you will join a team that collaborates with and supports our business across home loans, vehicle lending, credit cards and deposits.

The Business Management team is responsible for enabling and driving the success of Personal Banking, through:

  • Effective governance, maintaining policies and frameworks
  • Operational enablement and change capability
  • Financial cost management and results oversight
  • Insightful analysis and reporting for internal stakeholders
  • People, culture, and communications

To be successful in this role, you will demonstrate strong planning skills, the ability to manage multiple tasks and re-prioritise as needed. You will need excellent written and oral communication skills, a methodical approach, high attention to detail as well as the ability to both interpret, convey and synthesise information in a clear and concise way. You’ll also need strong interpersonal skills, the ability to establish good working relationships and manage stakeholders at all levels.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-966633
Work type: Permanent - Full time
Location: Sydney
Category: Mid-level, Retail Banking
Group: Banking and Financial Services
Division: Personal Banking
Recruiter: Sijia Dong
Opening Date: