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Credit Capability Manager


Are you passionate about building capability across teams and functions?

We have an excellent opportunity to join the Business Management function of the Banking & Financial Services Credit division. This role reports to the Head of Business Management which is part of the dynamic and fast-growing Macquarie Banking & Financial Services Group.

Within Banking & Financial Services Credit, we are proud of our high performance culture, diversity and inclusion. We have a strong focus on meeting community expectations and making risk-conscious and data-based decisions. In line with our entrepreneurial and innovative culture, we adopt Enterprise Agile ways of working and embrace a growth and learning mindset. We strive to provide exceptional Employee Experience and how we onboard and train our staff is critical to our success.

In this role you will lead our team of subject matter credit coaches who support Banking & Financial Services Credit functional teams including Business Banking Credit and Retail Banking Credit. If you are a proactive self-starter, who demonstrates both strategic thinking and strong attention to detail, this could be the opportunity for you. You do not need to be a Credit subject matter technician, rather you will drive the strategic thinking and capability growth to ensure a centre of excellence in credit learning outcomes.

The opportunity will involve creating and refining our operating rhythm for delivering excellent learning interventions, with ability to innovate through understanding and measuring training effectiveness. You will also work closely with our Operations teams, HR and Learning & Development to ensure consistency of trainee experience.

The ideal candidate would have the ability to influence across teams and functions, be an excellent communicator, a detailed planner, be able to bring knowledge of contemporary training principles and demonstrate strong people leadership skills. 

You will have enthusiasm, energy, and curiosity, while being able to work both independently and collaboratively and balance a strong bias to action with a strategic mindset

We empower people to innovate and invest for a better future. We are committed to providing opportunities that help you reach your potential. We are looking for people who think differently and take ownership of what they do. 

Knowledge and exposure to Retail or Business Banking Financial Services would be desirable.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-965634
Work type: Permanent - Full time
Location: Sydney
Category: Senior, Mid-senior, Administration & Support, Credit, Operations, Retail Banking
Group: Banking and Financial Services
Division: BFS Central & Operations
Recruiter: Hannah Lewis
Opening Date: