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BFS - AML Assurance and Quality Control Manager - Financial Crime Intelligence


An exciting opportunity has arisen to join the Financial Crime Intelligence Governance and Quality Control team.

As a AML Quality Control Manager, you will be responsible for managing the AML Quality Control team to ensure that employees are effectively following our processes, policies and standards. You will build and maintain strong working relationships with various teams across Banking Financial Services and liaise with all levels of management. This includes stakeholders both onshore in Brisbane and Sydney, as well as our offshore partners. You will identify and drive process improvements, to ensure risk is minimised and high-quality customer service is maintained.

Through monitoring of financial crime risk across the business, you will provide continuous improvement ideas, to both support the team and enhance the quality. You will use a risk-based approach to drive efficiency and productivity, thereby ensuring the success of the quality assurance framework.

Your key responsibilities will include managing the Quality Control team, maintain and update Quality Control methodology, co-ordinate any Assurance reviews, provide recommendation for controls and improvements, reporting and analysis, driving consistency in marking and ensuring consistency in feedback and also managing the AML incidents and Issues that may arise. Another key part of your role will be to maintain and enhance the Banking Financial Services financial crime governance framework. You will also provide operational support to the wider business through monitoring, investigation and testing. 

Experience in stakeholder management, risk identification and operations is desired.

To be successful, you must be someone who can work both independently and as part of a team. You will take ownership of your work and be able to adapt to an ever-changing environment. The ability to learn quickly, adhere to strict service level agreements and produce high quality work is essential.

This role will offer you the chance to expand your stakeholder network, as well as gain a broader understanding of the many teams across Banking and Financial Services.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 17,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-963944
Work type: Permanent - Full time
Location: Sydney
Category: Mid-senior, Risk Management
Group: Banking and Financial Services
Division: BFS Central & Operations
Recruiter: Nisha Pillai
Opening Date: