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Learning & Development Business Partner - Banking & Financial Services


Our Banking and Financial Services division is passionate about developing the learning culture to one that is ‘learner centric’ and provides employees with the architecture to drive their own development, through use of best practice frameworks, innovation and technology. The Learning and Development Business Partner will be responsible for bringing new thinking on latest learning practices to this role and applying this expertise to delivering high impact learning solutions

What does this involve?

The Learning and Development Business Partner is a critical role in supporting the delivery of the learning strategy and strategic priorities of Business Banking and Wealth.  This is a diverse and fast moving role with a broad remit, supporting our Business Banking and Wealth divisions and ecosystem. The Learning & Development Business Partner is responsible for leading the learning experience across these divisions, determine capability needs and implementing plans to address these needs. This role is responsible for scoping, project managing, implementing, and measuring learning initiatives.

Core responsibilities within the role include:

  • Conducting needs analysis and develop capability plans 
  • scope learning needs, partner with the design team to design/curate innovative learning solutions, embed and measure solutions
  • using HCD techniques to ensure the solution meets the need
  • project manage learning initiatives in line with the learning process. Plan, monitor and deliver excellent outcomes within timelines
  • partner with the design team, business stakeholders & SMEs to design best practice learning pathways
  • Partner with the Operations team to ensure seamless execution of face to face programs
  • Implement measures to determine effectiveness of learning solution.
  • Use data to inform decision making, 
  • Contribute to group wide people & culture initiatives  
  • Regular reporting, consultation and prioritization with senior business leaders.

Who are you?

We are seeking an individual who has a background in learning & development in fast paced environments that can apply their experience to driving change and delivering high impact learning experiences. You should be able to demonstrate an ability to think strategically, be proactive within the role, can prioritise and manage competing needs, can effectively manage stakeholders in order to deliver outcomes, as well as having a comfortable consulting style that is both professional and personable. 

Some extra skills would be:

  • Strategic thinker with proven ability to build frameworks, curriculum and learning pathways 
  • strong consulting experience
  • facilitation expertise
  • experience in learning design and is up to date with learning trends
  • digital learning experience 
  • strong L&D background: competency frameworks, learning technology, learning theory
  • has experience managing vendors
  • has experience partnering with senior leadership
  • flexible in nature and resilient to change
  • experience in Agile methodology and Design Thinking is advantageous.

If this sounds like the next step in your career, we would like to hear from you!

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity, Equity and Inclusion 

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-963627
Work type: Permanent - Full time
Location: Sydney
Category: Mid-senior, Human Resources
Group: Banking and Financial Services
Division: People, Culture & Client Exp
Recruiter: Jodi Rutherford
Opening Date: