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Product Analyst

Brisbane, Melbourne, Sydney

Banking Product Role – Deposits & Payments, Asset Finance, Home loans, Business Lending, Treasury and Product Governance

You’ll take on a role that has been formed to create capacity in our Banking Product team who are responsible for our award-winning Transaction and Savings accounts, Cash Management Account (CMA), Offset account, Debit card, Home loans, Business Lending and deposits, Asset Finance and the governance across those products. Banking Product is also responsible for external funding through its Treasury team

Joining this team means you’ll work across a large range of product related initiatives and play an instrumental role in attracting customer deposits and external funding, accelerating digital product management across Banking and Financial Services, and ensuring appropriate governance across all these products. Initiatives range from defining and executing the product vision to managing and creating exciting digital product features and experiences for our customers

Your role will sit within our Banking Product team, who are responsible for the operational excellence of a full range of deposits, payment and lending products, as well as external funding and product governance.  With daily engagement across internal and external sales channels, feature teams, Customer Experience & Operations, regulators, Risk Management Group, Legal, Finance and Marketing – the Product team is where the buck stops.  It’s a busy and exciting place to be for the right person who thrives on variety, challenge, and impact.

You’ll be responsible for:

  • working on initiatives to attract and retain clients by producing amazing customer experiences and increase deposits and external funding and contribute to our lending growth
  • ensuring that our Banking products are operating smoothly and that all risks and contingencies are managed
  • supplier management activities for a range of external partners that are key to our everyday banking customer proposition
  • working closely with a high-performing team of product managers, you will coordinate cross-functional experts from Digital, Technology Risk, Operational Risk, Supplier Management, Marketing, Sales Channels, Legal, Customer Experience and Operations. 

You’ll be a passionate customer experience advocate and enjoy delivering products that customers love. In addition, you’ll bring:

  • CA qualification or near completion (required for this role)
  • an insatiable curiosity coupled with a bias toward execution in a fast-paced, output focused environment
  • tenaciousness and ability to manage pressure with competing priorities in a complex IT environment
  • Tertiary qualifications preferably in a Finance or Computer Science related discipline
  • a high degree of initiative and self-motivation as part of a small team
  • the ability to effectively prioritise and manage stakeholder expectations
  • sound awareness of risk management principles, assessment, and controls.
  • strong attention to detail, process & problem-solving skills.
  • strong analytical and communication (verbal and written) skills.

This is an ideal opportunity for you to take your career forward in a product role that is central to a fast-growing technology lead business.

Banking and Financial Services Group (BFS) comprises our retail banking and financial services businesses, providing a diverse range of personal banking, wealth management and business banking products and services to retail customers, advisers, brokers and business clients. BFS operates predominantly in Australia and is organised into three business divisions: Personal Banking, Wealth Management and Business Banking.

Find out more about Macquarie careers at www.macquarie.com/careers 

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 17,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: BFS-962590
Work type: Permanent - Full time
Location: Brisbane, Melbourne, Sydney
Category: Retail Banking
Group: Banking and Financial Services
Division: Product & Technology
Recruiter: Chelsea Hollins
Opening Date: