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Senior UX Designer


Working end to end from discovery through to delivery, this is an opportunity to be embedded in a product design and delivery process and make a real difference in the lives of millions of our customers as we enhance out our cross-platform digital experiences.

We are looking for a multi-disciplinary designer who is comfortable designing experiences based on a deep understanding of our clients goals and needs. You will be comfortable producing and maintaining high quality artefacts such as user story maps, articulating core needs and pain points, interviewing, researching and understanding what needs are being underserved. You will maintain and execute on our research and design priorities, work closely with product, business analysts and other designers to develop prototypes to test, and finesse and evolve features for implementation. 

You’ll be comfortable in undertaking both qualitative and quantitative research and working with data and insights to inform your decision making. We are looking for a strong systems thinker who is passionate about solving the right problems with a flair.

You’ll conduct stakeholder interviews, desk research and regular usability testing to bring the whole team closer to our segments.  You’ll embrace remote working tools and processes to present your findings and solutions to your team. 

What you'll do: 

  • Collaborate closely with a cross functional team of Product Owners, Business Analysts, UI Designers, Architects, Engineers and other experts across the business and implement innovative solutions for the product direction, visuals and experience
  • Researching and becoming a product advocate to understand customer needs and its position in the market, gathering data that is used to deliver the best possible solution
  • Understanding client motivation and needs and create unique, delightful experiences to address those needs
  • Conducting competitor and customer analysis
  • Flexible commercial and practical approach to design, all the while remaining the advocate for the product and all the things digital
  • Creating wireframes, storyboards, sitemaps and user flows to effectively communicate interaction and design ideas
  • Creating product prototypes for testing and demonstration purposes
  • Work collaboratively with all disciplines of a software development team and within the design system standards to create intuitive solutions
  • Testing the user experience and ironing out any experience issues before and after launch
  • Ongoing testing and appraisal to make sure the user experience continues to be top class
  • Embed a HCD approach in the team’s ways of working through coaching and demonstrating a HCD skillset, toolset and mindset at every stage of the process.

What we're looking for: 

  • 8 + years design experience with recent, hands on experience as a designer  
  • A portfolio showcasing experience in product design where you have previously shipped UX/UI design for digital products 
  • Experience with systems thinking and design systems
  • Designers who thrive in a collaborative team, bringingE excellent communication and interpersonal skills 
  • A flexible, commercial, and practical approach to design, all the while remaining the advocate for the product, our clients  and all things digital!
  • Designers who think big! You won’t be afraid to design brand new experiences from scratch, take inspirations from all walks of life and challenge the norm to change the banking industry.
  • Bachelor's degree in Graphic Design, Industrial Design, Human Computer-Interaction or equivalent practical experience.  
  • End to end experience of managing design activities across the user-centred design process including strong design research skills, iterative design and prototyping and facilitation of usability testing.  
  • Highly skilled in design tools such as Balsamiq, Sketch, Figma, Adobe Creative Suite, and collaboration tools such as Mural.  
  • Thrives in a fast paced, agile environment and resilience in the face of shifting priorities and direction

If this sounds like you, please send a CV and portfolio. We’d like you to be able to show your abilities to us in an interview, through portfolio showcasing experience where you have previously shipped UX design for digital products. 

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 18,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at

Job no: BFS-962005
Work type: Permanent - Full time
Location: Sydney
Category: Technology
Group: Banking and Financial Services
Division: Product & Technology
Recruiter: Daniel Savva
Opening Date: