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Wealth Service Consultant

Brisbane, Melbourne, Sydney

Do you have client service experience in Wealth Management or related products?  Are you passionate about delivering an exceptional client experience? Do you thrive in a fast-paced environment? 

Our Wealth Client Experience team are looking for passionate professionals to help us support advisers and clients across Australia regarding our Wealth Management products, including Cash Management Accounts, Self Managed Super Funds, Term Deposits, Online Trading Accounts and our Wrap platform. 

This role sits within a fast-paced, structured contact centre environment where you will draw on your problem-solving skills and prior knowledge in the industry to assist clients and their Advisers by providing them with the high level of service expected of the Macquarie brand.

To be successful, you will likely have previous experience in a similar role working with Wealth related products. However, you may also be a graduate with customer service experience and a drive to start your career in our Wealth Client Service team.

If you are looking for an opportunity to deepen your industry experience and grow your career with a leading, global organisation, this could be the opportunity you are looking for.

 

Our Banking and Financial Services Group recognizes the world is changing, and the way in which we do our work is changing too. If you join our team, you'll be empowered to work in the way that best suits you, whilst delivering for our clients, our business and our people. Whether it’s from home, in an office or a combination of both, our people work where it best suits them in Australia. As we are a national team, we are open to applications from candidates across Australia, however if you are located outside a capital city, this would be an ongoing work from home opportunity. 

About Banking and Financial Services

Banking and Financial Services comprises our retail banking and financial services businesses. The group operates predominantly in Australia and is organised into four business divisions: Personal Banking, Wealth Management, Business Banking and Macquarie Leasing. We provide personal banking, wealth management, business banking and vehicle and equipment leasing products and services to retail customers, advisers, brokers, dealer groups and businesses.

Find out more about Macquarie careers at www.macquarie.com/careers  

Our commitment to Diversity and Inclusion

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.  

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 17,000+ employees and offices in 33 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: BFS-961047
Work type: Permanent - Full time
Location: Brisbane, Melbourne, Sydney
Category: Customer Service, Private Banking & Wealth Management
Group: Banking and Financial Services
Division: People, Culture & Client Exp
Recruiter: Evey Lloyd
Opening Date: