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Home Loan Operations Administrator

Sydney

We are undergoing a transformation and growth and we are looking for an exceptional Mortgage Administrator to join the team.

We provide administrative processing of clients, through both our Broker and Direct channels. Overall, this role is responsible for completing transactions, processing administrative tasks, responding in an efficient and effective way to incoming requests and fulfilling all work ultimately to deliver exceptional service to the client.

You will have previous experience in an administrative role, ideally within financial services or the mortgage industry, with a heavy focus on customer service. Your collaborative approach paired with your ability to develop and nurture relationships with both key internal and external stakeholders will play a big part in your success in the role. You will be a motivated and driven individual with a focus on exceeding your personal, as well as the wider teams’ goals.

In return, we will enable you to develop your skills, as well as providing a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below.

About Banking and Financial Services

Banking and Financial Services is Macquarie’s retail banking and financial services business, providing a diverse range of personal banking, wealth management, business banking and vehicle finance products and services to retail clients, advisers, brokers and business clients. 

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and in combination with our inclusive environment, it enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you'll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.

We are committed to providing a working environment that embraces and values diversity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,000+ employees and offices in 32 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Find out more at www.macquarie.com/careers

Job no: BFS-960558
Work type: Permanent - Full time
Location: Sydney
Category: Mid-level, Junior, Administration & Support, Credit, Customer Service, Operations, Retail Banking, Other
Group: Banking and Financial Services
Division: BFS Central & Operations
Recruiter: Hannah Lewis
Opening Date: