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Commercial Leasing Collections Manager


A unique opportunity to join a high performing Specialized and Asset Finance division in Jacksonville, Florida as a Collections Manager. You will play a key role as an integral part in delivering an outstanding client experience by utilizing your skills in leadership, process improvement and portfolio management.

As a Commercial Leasing Collections Manager, you will be responsible for the management of a growing portfolio for all contracts in arrears greater than 30 days. Your will focus on achieving a balanced outcome between clients, business and staff experiences, aiming to treat all clients with respect and dignity.

Your process improvement skills will come into play as you leverage your agile mindset and continue to review how we do things and identify areas for ongoing improvement.

Experience with stakeholder management is also imperative, as you will have exposure to a range of stakeholders across the business as well as externally, with significant opportunity to expand and progress with the organization over time.

You will use your exceptional product knowledge in commercial leasing, supporting and agreeing solutions for clients, resulting in delivering an optimal client experience. Experience managing the daily operations of Collections and a track record of improving delinquency rates, dealing with complex complaints and feedback into Credit Risk strategy will be highly regarded.

A solid understanding of the legal options available to Macquarie and our customers is required in addition to experience engaging with internal and external legal counsel. Additionally you will be familiar with bankruptcy proceedings and strategies to implement to ensure we achieve the best outcome and protect our interests.

We are invested in the growth and development of our people, so in return, we will enable you to develop your skills, as well as provide you will a diverse and inclusive environment where you will be comfortable in bringing your whole self to work every day. If this role sounds like you, please apply via the link below.

About Commodities and Global Markets

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Our commitment to Diversity and Inclusion 

The diversity of our people is one of our greatest strengths, and an inclusive workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Macquarie also takes affirmative action in support of its policy to hire and advance in employment of individuals who are minorities, women, protected veterans, and individuals with disabilities.

We equip our people with the support to work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.

About Macquarie

A career at Macquarie means you’ll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it’s accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure. At Macquarie, we’re empowering people to innovate and invest for a better future.

Our size and international presence means your work can take you anywhere—across business groups, disciplines, sectors and borders. With 16,300+ employees and offices in 31 markets around the world, we’re a truly global organisation.

You’ll be supported by a diverse team where the unique perspectives, ideas and experiences that all of our people bring are valued. You’ll be empowered to address unmet needs in our communities whilst advising and investing alongside our clients and partners. Working with us, you’ll have the opportunity to make a difference.

Macquarie is a global financial group providing clients with asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, investment banking and principal investment.

Find out more at

Job no: CGM-956355
Work type: Full time
Location: Jacksonville
Category: Mid-level, Accounting & Finance
Group: Commodities and Global Markets
Division: Specialised and Asset Finance
Recruiter: Jeremy Michaud
Opening Date: