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Client Service Officer


Great opportunity to build your skills in client service.  You’ll coordinate the entire operational life-cycle for a portfolio of clients, providing a seamless and customer centric experience.

Your responsibilities will include, but not be limited to,  providing a tailored approach to servicing all client requests to a high level of quality and in a timely manner, providing out of the box solutions and being a forward thinker while also maintaining the operational duties such as, settlements, issuance of invoices, portfolio and asset level reconciliations, and end of term management for all customers within your portfolio.

Working closely with sales, credit, legal, tax and finance you will have the opportunity to gain exposure and build an understanding of many functions that exist throughout the broader business.

To be successful in this role you will ideally have 1 - 2 years of experience in a corporate environment in a client support or service capacity. You will be able to demonstrate excellent communication skills and high standards of customer service alongside great relationship building skills, being able to build rapport and trust with clients.

Strong analytics, numerical skills and intermediate to advanced excel skills are also a requirement, as well as a tertiary qualification in finance / economics or an accounting discipline.

To apply, please submit a covering letter and concise resume as one Word or PDF-formatted document.  To include your cover letter, please insert an additional page into the front or back of your resume and upload your updated resume in your Profile page. This is so that we receive the relevant documents for this position.

Find out more about Macquarie careers at

Commodities and Global Markets provides clients with an integrated, end-to-end offering across global markets including equities, fixed income, foreign exchange and commodities.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

About Macquarie

The best investment you can make is in yourself.

Whether you’re looking to take on a new project; progress within your division; explore an opportunity in a different team; or relocate globally – we let our people decide which direction they want to take.

At Macquarie we uncover the opportunities others may miss. Our culture promotes innovation, balanced with robust risk management, to realise opportunity for our clients, community, shareholders and our people.

Macquarie is a diversified global financial group providing clients with asset management, banking, advisory and risk and capital solutions across debt, equity and commodities. Headquartered in Sydney and with offices in 31 markets, it is the breadth of our operations, combined with a strong capital position and risk management framework, that has contributed to our 51-year record of unbroken profitability.

Find out more at

Job no: CGM-953749
Work type: Full time
Location: Sydney
Category: Junior, Commodities, Customer Service, Operations
Group: Commodities and Global Markets
Division: Specialised and Asset Finance
Recruiter: Susan Ma
Opening Date: