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Collections Officer

Corporate and Asset Finance ("CAF") is a leading structured & asset finance and leasing specialist. CAF has in excess of 800 staff engaged in active leasing and asset finance/lending activities in diverse asset classes across various locations through Australia, Asia, Europe, and North America.

Macquarie Equipment Finance ("MEF") is a division of CAF that provides finance solutions for a variety of small to large business's and government departments, and is one of the largest independent providers of operating lease finance in the Australasian region. MEF has also developed well established global operations. Macquarie Equipment Rentals is a business within MEF responsible for the origination of IT related Rental Agreements. Macquarie Equipment Rentals is seeking to employ a bright and enthusiastic Collections Officer into its Sydney Operations team.

The Specific responsibilities include:

  • Initiating the most cost effective course of action for resolving delinquent accounts
  • Maintaining accurate records of account transactions
  • Negotiating payments arrangements to clear arrears adhering to policy guidelines
  • Promptly engaging mercantile agents where required
  • Displaying negotiation & problem solving skills
  • Actively monitoring progress of outstanding accounts under their control
  • Ensuring arrears are cleared prior to next due payment
  • Ensuring workload  is completed within specified timeframe

To be successful you will:

  • Have work experience in a corporate environment (ideally in a financial products role)
  • A sound understanding of rental products, documentation, banking and collections procedures is desirable
  • Possess strong verbal and written communication skills
  • Have an excellent phone manner
  • Be conscientious and have strong attention to detail
  • Possess strong numerical skills and be proficient in the use of MS Word, MS Excel, and MS Outlook
  • Be a team player with the ability to work unsupervised and independently.
  • Be self motivated and performance focused
  • Possess an ability to adapt to change